Updated: May 2020

We, at Kenshoo Ltd. and its affiliates, put great efforts in making sure that we secure your personally identifiable information and use it properly.

This policy explains our privacy practices for processing our customers’ (“Customer”) and our customers’ end-users’ (“User”) personally identifiable information. Whether you are a User of our cloud-based digital advertising and marketing optimization technology, available on the Kenshoo platform or application and related services, a visitor to our website or if you engage with us through other registration or contact channels (the “Service“), we process personally identifiable information related to you pursuant to the terms of this policy.

The summary of this policy will give you a quick and clear view of our practices. Please take the time to read our full policy.

In Summary

Overview of Our Service – We allow our Customers to manage, optimize and analyze their digital marketing activities. As such, we do not have a direct relationship with Users.

The Personally Identifiable Information That You Provide Us – We receive and store any information you enter on our website or give us in any other way. If you register with the Service we will need your name, your company name, email address and password, for registration and notice purposes; and we will receive any personally identifiable information that you provide when contacting us.

The Personally Identifiable Information That We Collect – We automatically log ‘traffic/session’ information including IP addresses and user agent. We collect session durations and additional activity information.

What Do We Do with Personally Identifiable Information? – We maintain the Service, make it better and continue developing it, and protect us and the Service from misuse and law violations.

Sharing Personally Identifiable Information with Others – We use service providers to facilitate our Service. We will transfer information when we change our corporate structure, and we will share the information with our affiliate entities.

Analytics and Marketing Automation – Aggregated data is not identifiable. We use it for legitimate business purposes and for standard analytical and marketing automation tools.

Information Security – We implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information.

Data retention – We retain data to provide the service and for legitimate and lawful purposes, as further explained in the data retention section of the policy. Read more.

Your Choice – You may opt-out of our mailing lists and terminate your use of the Service. Our Service does not respond to Do Not Track (DNT) signals.

Accessing Your Personally Identifiable Information – At any time you can request access to your personally identifiable information.

Specific Provisions for California Residents– If you are a California resident, you are entitled to specific privacy rights.

Your EU Data Subject Rights – If we process your personal data when you are in the EU, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws.

Transfer of Data Outside your Territory – We use cloud based services to store and process data in the European Union and in the United States and will store them at additional sites, at our discretion. These service providers provide us adequate security and confidentiality commitments.

EU-US Privacy Shield – We are self-certified to the EU-US Privacy Shield Framework, in connection with processing personally identifiable information from EU member states. The Federal Trade Commission (FTC) has jurisdiction over our compliance. Read more.

Dispute Resolution – Contact us at: privacy@kenshoo.com or write us for every request and complaint. We will make good-faith efforts to resolve any existing or potential dispute with you. As an EU data subject, you may refer unresolved complaints to our designated recourse mechanism and invoke arbitration in certain cases. Further details are available at: https://www.privacyshield.gov/participant?id=a2zt0000000011jAAA&status=Active.

Changes to this Privacy Policy – We will update our policy from time to time.

Contact Us – Please contact us at: privacy@kenshoo.com for further information.

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